Cultural Competency and Implicit Bias Training: Caring for LGBTQ+ Patients
Objectives: Distinguish between respectful and marginalizing terminology helpful in establishing clinical relationships with members of the LGBTQ+ community. Describe health disparities, health risk factors, and clinical implications specific to members of the LGBTQ+ community. Discuss legal issues associated with quality care for LGBTQ+ patients. Identify best practices regarding collecting and protecting patient information for LGBTQ+ patients. Discuss elements of culturally competent care for LGBTQ+ patients, including physical space, informational materials, patient communication, and staff training. Examine the intersection of oppression, discrimination, and cultural biases in order to provide nondiscriminatory care.
Description: Learn about effective and respectful care of LGBTQ patients, including health risk factors and clinical implications, best practices regarding patient information, communication, and legal issues.